Electronic point-of-sale systems, also known as EPOS systems, have recently transformed the way in which businesses carry out sales. In order to stay up-to-date with technology and deliver a seamless customer experience, they are now a necessary piece of hardware and software in every company. EPOS systems are replacing conventional till systems and are spreading more widely. They can manage transactions and inventories on a single device and are quicker and more effective.
As with anything you purchase, if you want high-end, high-quality goods or services, you need to know exactly what you are looking for. Looking at a price tag and choosing one isn’t going to guarantee good quality or value. The same principle applies to point-of-sale systems. You must know how you want the EPOS system to perform, the features needed for your business, and what results you want from purchasing it. EPOS software and systems can vary nowadays because of the constant innovation in technology, which is why you need to know precisely what features you’re looking for. Here are 7 important things you need to consider when choosing an EPOS system.
1. A system with great efficiency
Your EPOS system must operate efficiently and prioritise functionality as a key feature. You must know exactly what you would like your system to do, and it must meet the needs of your business operations. Some examples of the most common, sought-after functionalities include managing inventory, fast payment processing, advanced reporting, and accepting a wide variety of payment options.
2. A system that is user-friendly
One of the most important things to consider when looking to invest in an EPOS system is that it is user-friendly. It’s important that it is not overly complicated and is set up to work with your company’s operations. Every employee should be comfortable operating the EPOS system on a regular basis. Learning how to use the system shouldn’t take long for new recruits, and no employee in your organisation should find it difficult to use.
3. An exceptional support system
Your EPOS provider should have a team of experts available to help with any technical issues you may come across. Being able to get quick answers from this support means the business owner and their employees can focus on more important things, like running day-to-day operations smoothly! You should be able to ask your provider any questions you may have concerning your EPOS system. Knowing there is technical support at your disposal gives peace of mind to the entire workforce.
4. A secure system
When it comes to your EPOS system, you need to be sure that your data is safe and secure. Make sure that your system is up-to-date with the latest security standards to prevent payment fraud. Cloud-based systems are ideal as they offer the highest level of security and are easy to update, while ensuring you do not lose any data if your system temporarily shuts down.
5. A system that offers flexibility
An EPOS system should accept multiple payment types in order to maximise sales opportunities. Credit card transactions, cash, contactless payments and more should all be accepted in order to give customers the greatest possible flexibility. An iPad EPOS system is also beneficial as it gives employees the ability to process payments on the go, making transactions more efficient. The best EPOS system is therefore one that is multidimensional and able to adapt to the needs of both businesses and customers. This flexibility is essential in today’s market and underscores the importance of choosing the right EPOS system for your organisation.
6. A fully customisable system
A fully customisable EPOS system gives businesses the flexibility to design a system that perfectly meets their needs. This is essential for businesses that want to maximise efficiency and streamline their operations. For example, a cafe might want an EPOS system that allows customers to order and pay at their table, while a restaurant might need a system that can handle complex orders and reservations. By tailoring the system to their specific needs, businesses can ensure that they are getting the most out of their investment. In addition, a customisable EPOS system can be easily updated as the business grows and changes, allowing it to keep pace with the latest advances in technology.
7. A system that helps you save time
It’s important to have an EPOS system that is integrated with your stock and accounts. This way, all your data is stored in one place, saving you time on administrative tasks. Your EPOS system should also save you time on processing payments and making lines move quicker. These are common challenges among small businesses, but with the right EPOS system in place, you can streamline your operation and free up your time to focus on more important things.
At EPOS Solutions, we stand at the forefront to offer you the most user-friendly technology to support your business, specialising in the supply, production, installation and support of EPOS Solutions. Our products are perfect for both the retail & hospitality industries. We offer speciality bespoke solutions to suit your needs.
To find out more about how we can help you improve your bottom line, get in touch with us today at email@example.com or give us a call on (01) 274 5807.