
HX-2500 – Compact embedded touch screen POS
This purpose-built 10.1” touch screen POS terminal is set to change the compact POS landscape, with an incredibly powerful feature-set that lends itself to hospitality and food retail venues of all shapes and sizes.
Consider the following benefits of the HX-2500 to your business:
Compact, yet powerful – With a 10.1” bezel-free, capacitive touch screen, the HX-2500 is as responsive as any tablet POS system. Uniwell has over 40 years of experience designing and building POS hardware that has earned the reputation of being robust, reliable and easy to use.
Fast & secure – Our proprietary software and solid state hardware provide high speed processing and operation, along with greater stability and security. Technician support is also made easier with our remote access and remote maintenance features.
Advanced hospitality features – The HX-2500 is at home in any hospitality environment, with features including advanced kitchen printing, table maps and tracking, powerful condiment control, automated meal deals and other promotions.
Large capacity – With a capacity for up to 50,000 PLUs, the HX-2500 becomes a neat retail scanning option. The internal memory capacity allows Journal Data to be stored for an extensive period.
Peripheral options – Being compatible with the existing members of Uniwell’s HX series POS terminals, the HX-2500 integrates with our Phoenix II handheld order-taking system, back-office software options, kitchen video displays and much more.
We encourage you to consider the HX-2500 – ‘Compact POS Without Compromise’!
Click here to download the HX 2500 Brochure in PDF
HX-2500 Features
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HX-2500 Features
- Hardware Features
10.1″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
Capacitive touch screen with superior durability
Graphic LCD Customer Display support
Increased internal memory
CashGuard interface (cash recycle/cash dispenser)
Caller ID interface (telephone ordering system)
Portable storage devices (USB) - Table Management
Table tracking with floating track capability
Extensive condiment items for meal options
Cooking instruction features
Handwritten cooking message
Powerful kitchen printing facilities
Split bill functionality by item or seat
Checkout bill
Deposit
Graphic table maps - QSR and Fast Food
Customized receipt
Extensive topping
Take out/eat-in system with combo menus
Drive through
Web ordering system integration - Retail
Various promotion types including
Mix and Match, Meal Deals, Coupons and more
Stock control
Weight/Price embedded barcode and source marking code
Integrated scale features - Customer Management
Customer account tracking
Simple loyalty features
Room/Loyalty
Mifare card (RFID card) Customer Loyalty - Other Features
Extensive internal reporting options
Electronic journal storage
Remote maintenance facility
Integration with back-office POS management and reporting software
- Hardware Features

HX-2500-P – All-in-one compact POS terminal with built-in printer
Uniwell’s compact POS solutions just got even better! We are pleased to offer the HX-2500-P, a versatile, powerful 10.1” touch screen POS terminal with a built-in 58mm thermal receipt printer.
Consider the following benefits of the HX-2500-P to your business:
Compact, yet powerful – With a 10.1” bezel free, capacitive touch screen, the HX-2500-P is as responsive as any tablet POS system. With Uniwell’s reputation of being robust, reliable and easy to use, the HX-2500-P is a compact, small footprint, all-in-one POS solution.
Fast & secure – Our proprietary software and solid state hardware provide high speed processing and operation, along with greater stability and security. Technician support is also made easier with our remote access and remote maintenance features.
Advanced hospitality features – The HX-2500-P is at home in any hospitality environment, with features including advanced kitchen printing, table maps and tracking, powerful condiment control, automated meal deals and other promotions.
Large capacity – With a capacity for approximately 50,000 PLUs, the HX-2500-P becomes a neat retail scanning solution. The internal memory capacity allows Journal Data to be stored for an extensive period.
Peripheral options – Being compatible with the existing members of Uniwell’s HX series POS terminals, the HX-2500-P integrates with our Phoenix II handheld order-taking system, back-office software options, kitchen video displays and much more.
Printer specification
Printer type | Receipt printer |
Paper width | 58 mm X Φ80 |
Speed | 75 mm/sec |
Paper rolling | Drop-in |
Sensor | Platen open sensor, Paper end sensor |
Click here to download the HX 2500P Brochure in PDF
HX-2500-P Features
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HX-2500-P Features
- Hardware Features
10.1″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
Capacitive touch screen with superior durability
Built-in 58mm thermal receipt printer
Built-in single line numeric customer display
Graphic LCD Customer Display support
Increased internal memory
CashGuard interface (cash recycle/cash dispenser)
Caller ID interface (telephone ordering system)
Portable storage devices (USB) - Table Management
Table tracking with floating track capability
Extensive condiment items for meal options
Cooking instruction features
Handwritten cooking message
Powerful kitchen printing facilities
Split bill functionality by item or seat
Checkout bill
Deposit
Graphic table maps - QSR and Fast Food
Customized receipt
Extensive topping
Take out/eat-in system with combo menus
Drive through
Web ordering system integration - Retail
Various promotion types including
Mix and Match, Meal Deals, Coupons and more
Stock control
Weight/Price embedded barcode and source marking code
Integrated scale features - Customer Management
Customer account tracking
Simple loyalty features
Room/Loyalty
Mifare card (RFID card) Customer Loyalty - Other Features
Extensive internal reporting options
Electronic journal storage
Remote maintenance facility
Integration with back-office POS management and reporting software
- Hardware Features

HX-5500 – Slimline embedded touch screen POS
The HX-5500 POS terminal is a state-of-the-art 15.6″ bezel-free, capacitive touch screen point of sale system suitable for hospitality and retail venues of all shapes and sizes.
Here are four key reasons to consider the HX-5500:
Reliability – Uniwell’s proprietary embedded technology removes risk areas in relation to system reliability. POS features are specifically designed to be robust and easy to operate. Third-party applications can’t be loaded onto the dedicated POS terminal, so stability is not compromised.
Operational speed – At Uniwell we have been developing and refining our POS technology for decades. A properly configured Uniwell POS system provides superior functionality, while still being faster and simpler to use for an operator than many other point of sale products.
Security – An embedded POS terminal is an ‘all-in-one’ solution with no separation between operating system and POS application. This singular purpose provides greatly enhanced security, as users can’t access the internet and introduce external information to the POS terminal’s memory.
Purpose-built hardware – Our POS terminals are specifically designed to cope with the day-to-day requirements of high-volume hospitality and retail venues. Uniwell has a long-standing reputation for quality POS hardware that can handle the physical workload that a standard tablet, laptop or PC may not.
Based on Uniwell’s 40 years of POS development experience, we encourage you to consider how the HX-5500 is designed to empower your business.
Click here to download the HX 5500 Brochure in PDF
HX-550 Features
HX-5500 Features
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- Hardware Features
15.6″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
Capacitive touch screen with superior durability
Graphic LCD Customer Display support
Increased internal memory
CashGuard interface (cash recycle/cash dispenser)
Caller ID interface (telephone ordering system)
Portable storage devices (USB) - Table Management
Table tracking with floating track capability
Extensive condiment items for meal options
Cooking instruction features
Handwritten cooking message
Powerful kitchen printing facilities
Split bill functionality by item or seat
Checkout bill
Deposit
Graphic table maps - QSR and Fast Food
Customized receipt
Extensive topping
Take out/eat-in system with combo menus
Drive through
Web ordering system integration - Retail
Various promotion types including
Mix and Match, Meal Deals, Coupons and more
Stock control
Weight/Price embedded barcode and source marking code
Integrated scale features - Customer Management
Customer account tracking
Simple loyalty features
Room/Loyalty
Mifare card (RFID card) Customer Loyalty - Other Features
Extensive internal reporting options
Electronic journal storage
Remote maintenance facility
Integration with back-office POS management and reporting software
- Hardware Features

Phoenix II – Android™ Handheld Order Entry Software
Improve service quality and venue efficiency by remotely entering customer orders directly into your POS system from the table using an Android smartphone or tablet
Phoenix II is the second generation of Uniwell’s Android-compatible application that integrates exclusively with our HX-series POS terminals to provide remote, handheld ordering capabilities. Easy to use functionality and search facilities make Phoenix II a must-have addition to your café, restaurant or bistro.
Phoenix II’s Advantages VS 3rd party solutions
- Exclusive integration with HX-series POS terminals
- Friendly & intuitive – particularly appropriate for younger, technically familiar waitstaff
- Lower initial outlay (Phoenix II + generic Android device < 3rd party proprietary handheld)
- A wide variety of Android devices available to suit durability, environment and operator requirements
- Easy to try – you can trial Phoenix II with your own Android smart phone or tablet
- Staff can be allowed to use their own smart phone
- Fast communication to the POS network via high speed Wi-Fi
- Flexible network installation with industry standard Wi-Fi router and extenders available locally
Recommendation
Device | Specification |
Android device |
Smart phones, tablets, etc. with Android OS 2.3 (Gingerbread) or later It is highly recommended for users to find a durable Android device (like Motorora Defy, Samsung Galaxy Xcover, etc.), or purchase a silicone cover or the like to protect an existing device from drop shock, or use a strap or chain to hold the device not to drop it to the floor. |
WI-FI router |
LAN (private access point) is recommended instead of WAN (public access point) because of its stability and fastness. Consider to use a quality WI-FI router with even directional antenna which may lower security risk and higher stability for distance communication, as well as WI-FI bridge antennas. |
Important Notes: Uniwell shall undertake no responsibility for any loss or damage of Android devices that users use for Phoenix II, and it is fully considered as user’s responsibility to protect any data or software assets as well as hardware assets including Android devices themselves.
Phoenix 11 Features
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Phoenix II Features
<new!> PLU button
Enables faster and easier operation with fewer scrolls..<new!> Graphic on PLU button
Eye-catching graphic images for more intuitive operation..<new!> Table map button
Allows viewing of the table status at a glance.<new!> Category sort
Easier verification of orders.<new!> Stored time display on each store operation
Improve venue management.<new!> Bill number entry in Table number system
Pick up by bill number is now possible.<new!> Entry of course item in Set menu
Never forget your customers’ choice.<new!> PLU deactivate
You can deactivate out-of- season PLUs.Close all open group menus by “Gesture Entry”
Gesture Entry to close all open group menus allows faster task switching.New action buttons for Store and Media added to the sales screen
Easier access than before.Dark/Light theme
Customise your screen to fit with the atmosphere of your venue.Flexible PLU search, switchable by number or name
Simple operation – just press and hold “PLU search” for a couple of seconds to switch.Font size follows the setting in Android (small-medium-large-huge)
Customise to suit the operator.“Home (default) application” function supported
Lock the device to stop other applications being opened during operation.Automated integration of item data from the HX-POS
Once Phoenix II downloads the PLU and price data from your POS terminal, a clerk can immediately sign on and start adding customer orders. No need to program the application itself.Security protection by license code generated by MAC address
Only a device that is registered on the POS terminal with a valid license code can integrate with the system.Set Menu operation
When a Set menu is selected, waitstaff will be prompted to choose course items from the list and will know once the full number of items for each course has been registered (indicated by ‘n/n’).Condiments, Cooking Instructions
When a PLU has a link for Condiment options or Cooking Instructions, waitstaff will automatically be prompted with a list of applicable alternatives to choose from, ensuring that the customer is presented with the appropriate choices.Picture on PLU list
You can take a picture of PLU using the camera of the Android device and save it, which is then shown on the icon next to the item name. The picture can also be enlarged, allowing waitstaff to present a visual example to customers!Split bill
This convenient function allows individuals in a group to check out separately.PLU repeat
Very easy to register the same items already ordered by other customers – simply tap PLU to increment the Qty in sale window.Clerk Open Track List
When waitstaff sign on, they will see the list of their assigned tables to choose from.Close/Media-Close by “Gesture Entry”
Gesture Entry to Close/Media-Close operation by one action, without pressing any buttons.Media Close
You can close a table without going to HX-series POS terminal to finalize the transaction.Mobile Printing (Bluetooth Connection)
Connect to a mobile printer for subtotal bill printing via a Bluetooth connection. Operator can carry the mobile printer attached to his/her belt and print immediately when commanded from Phoenix II.Flexible Printer Selection
Printer can be selected at the time of subtotal bill and media close, improving operator efficiency.