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HX-2500 – Compact embedded touch screen POS

This purpose-built 10.1” touch screen POS terminal is set to change the compact POS landscape, with an incredibly powerful feature-set that lends itself to hospitality and food retail venues of all shapes and sizes.

Consider the following benefits of the HX-2500 to your business:

Compact, yet powerful – With a 10.1” bezel-free, capacitive touch screen, the HX-2500 is as responsive as any tablet POS system. Uniwell has over 40 years of experience designing and building POS hardware that has earned the reputation of being robust, reliable and easy to use.
Fast & secure – Our proprietary software and solid state hardware provide high speed processing and operation, along with greater stability and security. Technician support is also made easier with our remote access and remote maintenance features.
Advanced hospitality features – The HX-2500 is at home in any hospitality environment, with features including advanced kitchen printing, table maps and tracking, powerful condiment control, automated meal deals and other promotions.
Large capacity – With a capacity for up to 50,000 PLUs, the HX-2500 becomes a neat retail scanning option. The internal memory capacity allows Journal Data to be stored for an extensive period.
Peripheral options – Being compatible with the existing members of Uniwell’s HX series POS terminals, the HX-2500 integrates with our Phoenix II handheld order-taking system, back-office software options, kitchen video displays and much more.

We encourage you to consider the HX-2500 – ‘Compact POS Without Compromise’!

Click here to download the HX 2500 Brochure in PDF

 

HX-2500 Features

  • HX-2500 Features

    • Hardware Features
      10.1″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
      Capacitive touch screen with superior durability
      Graphic LCD Customer Display support
      Increased internal memory
      CashGuard interface (cash recycle/cash dispenser)
      Caller ID interface (telephone ordering system)
      Portable storage devices (USB)
    • Table Management
      Table tracking with floating track capability
      Extensive condiment items for meal options
      Cooking instruction features
      Handwritten cooking message
      Powerful kitchen printing facilities
      Split bill functionality by item or seat
      Checkout bill
      Deposit
      Graphic table maps
    • QSR and Fast Food
      Customized receipt
      Extensive topping
      Take out/eat-in system with combo menus
      Drive through
      Web ordering system integration
    • Retail
      Various promotion types including
      Mix and Match, Meal Deals, Coupons and more
      Stock control
      Weight/Price embedded barcode and source marking code
      Integrated scale features
    • Customer Management
      Customer account tracking
      Simple loyalty features
      Room/Loyalty
      Mifare card (RFID card) Customer Loyalty
    • Other Features
      Extensive internal reporting options
      Electronic journal storage
      Remote maintenance facility
      Integration with back-office POS management and reporting software

HX-2500-P – All-in-one compact POS terminal with built-in printer

Uniwell’s compact POS solutions just got even better! We are pleased to offer the HX-2500-P, a versatile, powerful 10.1” touch screen POS terminal with a built-in 58mm thermal receipt printer.

Consider the following benefits of the HX-2500-P to your business:

Compact, yet powerful – With a 10.1” bezel free, capacitive touch screen, the HX-2500-P is as responsive as any tablet POS system. With Uniwell’s reputation of being robust, reliable and easy to use, the HX-2500-P is a compact, small footprint, all-in-one POS solution.
Fast & secure – Our proprietary software and solid state hardware provide high speed processing and operation, along with greater stability and security. Technician support is also made easier with our remote access and remote maintenance features.
Advanced hospitality features – The HX-2500-P is at home in any hospitality environment, with features including advanced kitchen printing, table maps and tracking, powerful condiment control, automated meal deals and other promotions.
Large capacity – With a capacity for approximately 50,000 PLUs, the HX-2500-P becomes a neat retail scanning solution. The internal memory capacity allows Journal Data to be stored for an extensive period.
Peripheral options – Being compatible with the existing members of Uniwell’s HX series POS terminals, the HX-2500-P integrates with our Phoenix II handheld order-taking system, back-office software options, kitchen video displays and much more.

Printer specification

Printer type Receipt printer
Paper width 58 mm X Φ80
Speed 75 mm/sec
Paper rolling Drop-in
Sensor Platen open sensor, Paper end sensor

Click here to download the HX 2500P Brochure in PDF

 

HX-2500-P Features

  • HX-2500-P Features

    • Hardware Features
      10.1″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
      Capacitive touch screen with superior durability
      Built-in 58mm thermal receipt printer
      Built-in single line numeric customer display
      Graphic LCD Customer Display support
      Increased internal memory
      CashGuard interface (cash recycle/cash dispenser)
      Caller ID interface (telephone ordering system)
      Portable storage devices (USB)
    • Table Management
      Table tracking with floating track capability
      Extensive condiment items for meal options
      Cooking instruction features
      Handwritten cooking message
      Powerful kitchen printing facilities
      Split bill functionality by item or seat
      Checkout bill
      Deposit
      Graphic table maps
    • QSR and Fast Food
      Customized receipt
      Extensive topping
      Take out/eat-in system with combo menus
      Drive through
      Web ordering system integration
    • Retail
      Various promotion types including
      Mix and Match, Meal Deals, Coupons and more
      Stock control
      Weight/Price embedded barcode and source marking code
      Integrated scale features
    • Customer Management
      Customer account tracking
      Simple loyalty features
      Room/Loyalty
      Mifare card (RFID card) Customer Loyalty
    • Other Features
      Extensive internal reporting options
      Electronic journal storage
      Remote maintenance facility
      Integration with back-office POS management and reporting software

HX-5500 – Slimline embedded touch screen POS

The HX-5500 POS terminal is a state-of-the-art 15.6″ bezel-free, capacitive touch screen point of sale system suitable for hospitality and retail venues of all shapes and sizes.
Here are four key reasons to consider the HX-5500:

Reliability – Uniwell’s proprietary embedded technology removes risk areas in relation to system reliability. POS features are specifically designed to be robust and easy to operate. Third-party applications can’t be loaded onto the dedicated POS terminal, so stability is not compromised.
Operational speed – At Uniwell we have been developing and refining our POS technology for decades. A properly configured Uniwell POS system provides superior functionality, while still being faster and simpler to use for an operator than many other point of sale products.
Security – An embedded POS terminal is an ‘all-in-one’ solution with no separation between operating system and POS application. This singular purpose provides greatly enhanced security, as users can’t access the internet and introduce external information to the POS terminal’s memory.
Purpose-built hardware – Our POS terminals are specifically designed to cope with the day-to-day requirements of high-volume hospitality and retail venues. Uniwell has a long-standing reputation for quality POS hardware that can handle the physical workload that a standard tablet, laptop or PC may not.

Based on Uniwell’s 40 years of POS development experience, we encourage you to consider how the HX-5500 is designed to empower your business.

Click here to download the HX 5500 Brochure in PDF

 

HX-550 Features

HX-5500 Features

    • Hardware Features
      15.6″ bezel-free and true-flat touch screen display with enhanced splash-proof performance
      Capacitive touch screen with superior durability
      Graphic LCD Customer Display support
      Increased internal memory
      CashGuard interface (cash recycle/cash dispenser)
      Caller ID interface (telephone ordering system)
      Portable storage devices (USB)
    • Table Management
      Table tracking with floating track capability
      Extensive condiment items for meal options
      Cooking instruction features
      Handwritten cooking message
      Powerful kitchen printing facilities
      Split bill functionality by item or seat
      Checkout bill
      Deposit
      Graphic table maps
    • QSR and Fast Food
      Customized receipt
      Extensive topping
      Take out/eat-in system with combo menus
      Drive through
      Web ordering system integration
    • Retail
      Various promotion types including
      Mix and Match, Meal Deals, Coupons and more
      Stock control
      Weight/Price embedded barcode and source marking code
      Integrated scale features
    • Customer Management
      Customer account tracking
      Simple loyalty features
      Room/Loyalty
      Mifare card (RFID card) Customer Loyalty
    • Other Features
      Extensive internal reporting options
      Electronic journal storage
      Remote maintenance facility
      Integration with back-office POS management and reporting software

Phoenix II – Android™ Handheld Order Entry Software

Improve service quality and venue efficiency by remotely entering customer orders directly into your POS system from the table using an Android smartphone or tablet

Phoenix II is the second generation of Uniwell’s Android-compatible application that integrates exclusively with our HX-series POS terminals to provide remote, handheld ordering capabilities. Easy to use functionality and search facilities make Phoenix II a must-have addition to your café, restaurant or bistro.

Phoenix II’s Advantages VS 3rd party solutions

  • Exclusive integration with HX-series POS terminals
  • Friendly & intuitive – particularly appropriate for younger, technically familiar waitstaff
  • Lower initial outlay (Phoenix II + generic Android device < 3rd party proprietary handheld)
  • A wide variety of Android devices available to suit durability, environment and operator requirements
  • Easy to try – you can trial Phoenix II with your own Android smart phone or tablet
  • Staff can be allowed to use their own smart phone
  • Fast communication to the POS network via high speed Wi-Fi
  • Flexible network installation with industry standard Wi-Fi router and extenders available locally

Recommendation

Device Specification
Android device

Smart phones, tablets, etc. with Android OS 2.3 (Gingerbread) or later

It is highly recommended for users to find a durable Android device (like Motorora Defy, Samsung Galaxy Xcover, etc.), or purchase a silicone cover or the like to protect an existing device from drop shock, or use a strap or chain to hold the device not to drop it to the floor.
WI-FI router

LAN (private access point) is recommended instead of WAN (public access point) because of its stability and fastness.

Consider to use a quality WI-FI router with even directional antenna which may lower security risk and higher stability for distance communication, as well as WI-FI bridge antennas.

Important Notes: Uniwell shall undertake no responsibility for any loss or damage of Android devices that users use for Phoenix II, and it is fully considered as user’s responsibility to protect any data or software assets as well as hardware assets including Android devices themselves.

Phoenix 11 Features

  • Phoenix II Features

    <new!> PLU button
    Enables faster and easier operation with fewer scrolls..

    <new!> Graphic on PLU button
    Eye-catching graphic images for more intuitive operation..

    <new!> Table map button
    Allows viewing of the table status at a glance.

    <new!> Category sort
    Easier verification of orders.

    <new!> Stored time display on each store operation
    Improve venue management.

    <new!> Bill number entry in Table number system
    Pick up by bill number is now possible.

    <new!> Entry of course item in Set menu
    Never forget your customers’ choice.

    <new!> PLU deactivate
    You can deactivate out-of- season PLUs.

    Close all open group menus by “Gesture Entry”
    Gesture Entry to close all open group menus allows faster task switching.

    New action buttons for Store and Media added to the sales screen
    Easier access than before.

    Dark/Light theme
    Customise your screen to fit with the atmosphere of your venue.

    Flexible PLU search, switchable by number or name
    Simple operation – just press and hold “PLU search” for a couple of seconds to switch.

    Font size follows the setting in Android (small-medium-large-huge)
    Customise to suit the operator.

    “Home (default) application” function supported
    Lock the device to stop other applications being opened during operation.

    Automated integration of item data from the HX-POS
    Once Phoenix II downloads the PLU and price data from your POS terminal, a clerk can immediately sign on and start adding customer orders. No need to program the application itself.

    Security protection by license code generated by MAC address
    Only a device that is registered on the POS terminal with a valid license code can integrate with the system.

    Set Menu operation
    When a Set menu is selected, waitstaff will be prompted to choose course items from the list and will know once the full number of items for each course has been registered (indicated by ‘n/n’).

    Condiments, Cooking Instructions
    When a PLU has a link for Condiment options or Cooking Instructions, waitstaff will automatically be prompted with a list of applicable alternatives to choose from, ensuring that the customer is presented with the appropriate choices.

    Picture on PLU list
    You can take a picture of PLU using the camera of the Android device and save it, which is then shown on the icon next to the item name. The picture can also be enlarged, allowing waitstaff to present a visual example to customers!

    Split bill
    This convenient function allows individuals in a group to check out separately.

    PLU repeat
    Very easy to register the same items already ordered by other customers – simply tap PLU to increment the Qty in sale window.

    Clerk Open Track List
    When waitstaff sign on, they will see the list of their assigned tables to choose from.

    Close/Media-Close by “Gesture Entry”
    Gesture Entry to Close/Media-Close operation by one action, without pressing any buttons.

    Media Close
    You can close a table without going to HX-series POS terminal to finalize the transaction.

    Mobile Printing (Bluetooth Connection)
    Connect to a mobile printer for subtotal bill printing via a Bluetooth connection. Operator can carry the mobile printer attached to his/her belt and print immediately when commanded from Phoenix II.

    Flexible Printer Selection
    Printer can be selected at the time of subtotal bill and media close, improving operator efficiency.